We aim to offer you the best possible service at all times but there may be occasions when you wish to express dissatisfaction or make comment. We offer an in-house procedure to respond to your comments, suggestions and complaints about the service we provide. You may wish to contact our Depty Practice Manager, Mandy Mahoney, directly either by telephone (01685 351492) or letter or email: Practice.Manager.w95647@wales.nhs.uk