Out of Hours
Accessing urgent healthcare when you GP practice is not open
If you need to access urgent healthcare that’s not an emergency or a life-threatening condition when your GP practice is not open, you can contact the NHS 111 Wales either online or by phoning 111.
The NHS 111 Wales website includes more than 65 symptom checkers and information about local services, and should be everyone’s first port of call before making a phone call. But if your health concern is urgent, call handlers on the 111 free helpline can also help you get the right treatment at the right time and in the right place.
For online advice including symptom checkers and local services please visit https://111.wales.nhs.uk/.
Out of Hours Service provides urgent medical care between the hours of 6.30 p.m. until 8 am every day and on Bank Holidays and weekends. Contact : 111.
If you have a medical problem that cannot wait until the surgery routinely opens or In life threatening Emergencies such as severe bleeding , collapse, unconsciousness and severe chest pains: TELEPHONE 999 IMMEDIATELY
For urgent mental health support call 111 and press OPTION 2.
The service is available for people of all ages, 24 hours a day, 7 days a week in all areas of Wales to ensure those in need of support can access it quickly when they need it most.
If you need to talk to someone urgently about your mental health, or you’re concerned about a family member, call NHS 111 Wales and select option 2 to be placed in direct contact with a mental health professional in your area.
The number is free to call from a landline or mobile, even if you have no credit left.
Minor Injuries Units
Adults and children aged over one with the following conditions can visit our Minor Injury Unit (MIU) for assessment and treatment:
- Injuries to the limbs and minor injuries to the head, face, neck, back and chest
- Human, animal or insect bites
- Minor burns or scalds
- Wounds or grazes
- Foreign bodies in ears, noses and soft tissues
Minor Injuries Unit Opening Times
You can walk in at any time during opening hours.
Ysbyty Cwm Rhondda
Monday to Friday
8.30am to 4.30pm
Closed on weekends and bank holidays
Ysbyty Cwm Cynon
Monday to Friday
9am to 5pm
Closed on weekends and bank holidays
Royal Glamorgan Hospital Emergency Department
Monday to Sunday
8am – 8.30pm
Open on bank holidays
Dental Service
If you require a Dentist out of hours, please ring: 0300 123 5060.
Ring 999
In a life-threatening emergency e.g. breathing difficulties, suspected heart attack, heavy blood loss, serious injury, severe burns, loss of consciousness – ring 999.
111 access for those who cannot speak or hear on the phone.
