Who should I see?

Who Should I See?

We try to keep GP appointments available for patients with more complex or serious health problems.

Before booking an appointment with a GP, please consider whether another member of the healthcare team may be able to help you.

Our practice nurse can help with a number of health issues including:

• Long-term condition reviews (such as asthma, diabetes or high blood pressure)

• Vaccinations and immunisations

• Postoperative Stitch and Staple removals 

• Health checks and blood pressure monitoring

• Lifestyle advice such as smoking cessation or weight management

If you are unsure who is the most appropriate person to see, our reception team will guide you and help arrange the most suitable appointment.

Same Day Appointments

We operate a triage system to make sure patients who need urgent medical care are seen as quickly as possible.

Our reception team may ask a few brief questions about your problem. This helps us ensure you are directed to the right clinician or service.

Children

Children under 16 with acute presentation will be offered same-day appointments so that they can be assessed promptly.

Other Services That May Help You

There are several services available locally that patients can access directly without seeing a GP first.

Physiotherapy

If you have muscle, joint or back pain, you may be able to refer yourself directly to physiotherapy.
Physiotherapists can help with problems such as:

• Back or neck pain

• Joint pain

• Sports injuries

• Mobility problems

Self-referral can often be quicker than waiting for a GP appointment.

Mental Health Support

If you are struggling with stress, anxiety, low mood or emotional difficulties, there are several services that can support you.

You may be able to speak to a Primary Care Mental Health Nurse through the practice if appropriate.

You can also contact the following services directly:

Valleys Steps
Provides free courses and support to help people manage stress, anxiety, low mood and build wellbeing skills.

Mind
Offers advice, information and support for people experiencing mental health difficulties.

EPP Wales (Education Programme for Patients)
Provides free courses that help people manage long-term conditions, stress and wellbeing.

These services offer practical support, group courses and self-help strategies that many people find very helpful.

 Find out more about treatments for common minor ailments.

Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.

Pharmacy Advice

Many minor illnesses can be treated by your local community pharmacy, without needing to see a GP.

Pharmacists can help with:

• Coughs and colds

• Sore throat

• Earache

• Hay fever and allergies

• Minor skin conditions

• Diarrhoea and vomiting

They can also advise on over-the-counter medicines.