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Telephone Consultations

All our consultations are by appointment only. These can be booked by telephone or online.

eConsult: Submit your query online using eConsult. Every econsult is triaged by appropriately trained staff and offered appointment accordingly. This may be with a GP or other members of the practice's clinical team.

Administrative queries will be responded by administrative staff.

Emergency Appointments:

These are On the day appointments with the duty GP or appropriately-trained nurse for matters which cannot wait until the next available routine appointment. 

We are unable to give an exact time for the telephone triage appointment. 

Please be aware that the clinician will only be able to deal with your emergency issue in this review.

Routine Appointments:

Routine appointments can be booked up to 6 weeks in advance.

On-line Appointments:

NHS app

 

About the NHS App

The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.

You must be aged 13 or over to use the NHS App. You also need to be registered with a GP surgery in England or the Isle of Man. Find out more about who can use the NHS App.

What you can do with the NHS App

You need to prove who you are to get full access to the NHS App. With full access you can:

  • order repeat prescriptions and nominate a pharmacy where you would like to collect them
  • book and manage appointments
  • view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
  • book and manage COVID-19 vaccinations
  • register your organ donation decision
  • choose how the NHS uses your data
  • view your NHS number (find out what your NHS number is)
  • use NHS 111 online to answer questions and get instant advice or medical help near you

Before proving who you are, you can use the NHS App to:

  • search trusted NHS information and advice on hundreds of conditions and treatments
  • find NHS services near you

Other services

Depending on your GP surgery or hospital, you may be able to use the NHS App to:

  • message your GP surgery or a health professional online
  • contact your GP surgery using an online form and get a reply
  • access health services on behalf of someone you care for
  • view and manage your hospital and other healthcare appointments
  • view useful links your doctor or health professional has shared with you
  • view and manage care plans

Keeping your data secure

To access the NHS App, you will need to set up an NHS login and prove who you are. Your NHS App then securely connects to information from your GP surgery.

If your device supports fingerprint detection or facial recognition, you can use it to log in to your NHS App each time, instead of using a password and security code.

 

NHS App help and support - NHS (www.nhs.uk)

NHS App legal and cookies - NHS (www.nhs.uk)

 

 

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